We felt very comfortable leaving our pup Lapa in their care while my husband and I had to go out of town for a few days. They gave all of us (including Lapa) a tour around the facility so she could become more acquainted. She was excited and even had her own suite/room where she had her bed and toys. They have an outdoors and regular walks and a large play area where they interact with the other dogs, so that was a big positive for us because Lapa is super social! They took great care of her and we were all very happy! Will definitely use them again in the future.